Privacy Policy & Terms of Conditions
Privacy Policy
Effective Date: July 3, 2025
Vertical Studios is a marketing studio operated under the parent brand, Vertical Immersive. Our website address is: https://thevertical.life
Who We Are
Vertical Studios is a creative marketing studio helping brands express their voice through immersive storytelling, media production, and digital strategy. We are a part of Vertical Immersive.
Contact Forms
When you submit information through a contact form on our website, we collect your name, email address, and any other information you provide. This information is used to respond to inquiries, deliver services, and improve our customer experience.
Cookies
We use cookies to enhance your experience on our site.
If you leave a comment or fill out a form, you may opt in to saving your name and email address in cookies for convenience. These last up to one year.
If you log into any protected area of the site (if applicable), we set a temporary cookie to determine your browser’s compatibility and may store your login preferences.
Editing or publishing content may set a cookie in your browser; this contains no personal data and expires in 1 day.
Embedded Content from Other Websites
Content on this site may include embedded videos, images, or links from other websites (e.g., Vimeo, YouTube, Instagram). Embedded content behaves as if you visited that site directly and may collect data about you, use cookies, and monitor your interaction with that content.
Analytics
We use website analytics tools (e.g., Google Analytics) to monitor site performance and improve user experience. These tools may collect anonymized data including location, device type, and on-site behavior.
Who We Share Your Data With
We do not sell or share your personal data with third-party marketers.
Your data may be shared with internal team members and trusted partners only for operational, analytical, or communication purposes.
We do not transfer data to external organizations without your explicit consent, except as required by law.
How Long We Retain Your Data
If you fill out a form or request a consultation, your submission and its metadata may be stored indefinitely. This allows us to track conversations and support your ongoing needs.
If we offer account logins or content submissions, your data will be stored securely in accordance with your user profile.
What Rights You Have Over Your Data
If you have interacted with us through this site, you can request:
A copy of the personal data we hold about you
That we delete your data (excluding information required for legal or operational purposes)
Please email us at hello@thevertical.life with your request.
Where We Send Your Data
Your data may be reviewed through spam filtering software or other automated systems.
We limit access to your data to authorized personnel only.
All data is stored securely and may be encrypted during transmission or storage.
Text Messaging
We may use SMS (text messaging) to communicate with you if you have opted in via our website or service forms.
By texting or replying to keywords (e.g., “START,” “YES,” or “HELLO”), you agree to receive messages about project updates, meeting reminders, or marketing services. Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to a text or by emailing hello@thevertical.life. For help, reply HELP.
Mobile Data Policy
Data Use: We use your phone number solely for client communication.
No Sharing: We do not sell or share your mobile data with third parties for marketing purposes.
Security: We implement industry-standard safeguards to protect your personal information.
Retention: Your information will be retained only as long as necessary to fulfill communications. You may request deletion at any time.
Your Contact Information
For any privacy-related concerns, contact us at:
Vertical Studios / Vertical Immersive
📍 6402 Corporate Dr, Indianapolis, IN 46278
📧 hello@thevertical.life
📞 828-567-3289
Terms of Service Summary
By using our website, you agree to use it lawfully, respect our intellectual property, and acknowledge our limitations of liability.
Please review our full Terms of Service for complete details.